Okbaze Terms and Conditions — Know Before You Play

Okbaze (hereinafter "the Platform", "we", or "us") is an online gaming service operated for users in Bangladesh. By creating an account or using the platform, you ("user", "player", or "member") agree to abide by these terms and conditions.

By using your account — even without reading these Terms — you are considered to have accepted them. We strongly encourage you to read this document in full before registering.

Okbaze's terms and conditions are provided in Bengali. In the event of any interpretive dispute, the Bengali version shall be considered authoritative. These terms may be updated at any time, and your continued use of the platform after any changes constitutes your acceptance of the revised terms.

To open an account with okbaze, you must meet the following requirements. These aren't just formalities — each one exists to protect you and fellow players.

• You must be 18 years of age or older.
• Each person is permitted a maximum of one account — multiple accounts sharing the same name, address, mobile number, or payment method are not allowed.
• All information provided at registration must be accurate and truthful. Providing false information may result in account closure.
• You are solely responsible for keeping your account password confidential. Never share your password with anyone.
• Transferring, selling, or lending your account to another person is strictly prohibited.
• A valid mobile number must be provided at registration, as your verification code will be sent there.

Okbaze complies with international Anti-Money Laundering (AML) policies. We may therefore verify your identity under certain circumstances. This process is known as KYC (Know Your Customer).

• KYC documents may be required if your withdrawal amount exceeds a certain limit.
• A National ID (NID), passport, or driving licence — any one of these is accepted.
• A mobile banking screenshot or account details may be requested to verify your payment method.
• Withdrawals may be placed on hold if KYC is not completed, but you can still continue playing.
• All submitted documents are stored with full confidentiality and are never shared with third parties.

KYC is a security measure. It ensures that no one can access your account without authorisation and that your winnings reach the right person.

All financial transactions on okbaze are handled through Bangladesh's established mobile banking systems. We support Mobile Pay, Nagad, and Rocket.

• The minimum deposit amount is ৳200 and the maximum is ৳50,000 per day.
• The minimum withdrawal amount is ৳500.
• Withdrawals can only be made to the same payment method used for the original deposit.
• Withdrawals are typically processed within 15 to 30 minutes. In exceptional cases, it may take up to 24 hours.
• You can start playing immediately after making a deposit.
• Withdrawals cannot be made directly from your bonus balance — wagering requirements must be met first.

If a deposit doesn't appear in your account within 30 minutes, please contact our support team with your transaction reference number. We'll resolve it as quickly as possible.

Okbaze offers a variety of bonuses and promotions — welcome bonuses, reload bonuses, cashback, free spins, and more. Each bonus comes with its own specific terms, detailed on the relevant bonus offer page.

• The welcome bonus is available to new members only, once per person. It cannot be claimed across multiple accounts.
• Wagering requirements vary by bonus — they typically range from 10x to 30x the bonus amount.
• If wagering is not completed within the specified time after claiming a bonus, the bonus will be automatically forfeited.
• Some games do not contribute — or contribute less — toward bonus wagering. This will be noted in the details of each bonus.
• Okbaze reserves the right to cancel or modify any promotion at any time.
• Any attempt to abuse bonuses or obtain them through dishonest means will result in the bonus being voided and the account suspended.

All games on okbaze are powered by internationally certified RNG (Random Number Generator) technology, meaning every outcome is entirely random and never predetermined.

• Each game has its own rules, which can be viewed once the game has loaded.
• If a game is left incomplete due to a technical error, okbaze may void that round.
• The dealer's decision is final in Live Casino games. Any dealer error must be acknowledged during the course of play.
• If an event is cancelled in Sports Betting, the stake for that bet will be refunded.
• Okbaze is not liable for any game interruptions caused by loss of internet connection — however, if any amount has been deducted from your account, please contact support.

All game outcomes are logged server-side. In the event of any dispute, the server log shall serve as the definitive record.

The following actions are strictly prohibited on okbaze. Any single violation may result in permanent account closure:

• Claiming bonus benefits through multiple accounts.
• Colluding with other players to manipulate game outcomes.
• Using automated bots or software to play games.
• Fraud through chargebacks or payment reversals.
• Intentionally exploiting any bug or glitch on the platform for personal gain.
• Using the platform for money laundering or as a channel for illegal funds.
• Threatening or harassing other players or staff.

You can close your okbaze account at any time by simply emailing our support team. Please withdraw any available real money balance before closing your account.

• If closed by you: Your real money balance will be returned. Bonus balance will be forfeited.
• Closed for rule violations: Any decision regarding your balance will be made based on the outcome of the investigation.
• Inactive accounts: If your account remains inactive for more than 12 months, okbaze may deduct a monthly maintenance fee.

Okbaze reserves the right to close or suspend any account at any time, though this is not generally exercised without reasonable cause.

Okbaze believes gaming should be a source of entertainment, not stress. That's why we actively promote responsible gaming.

• You can set your own daily or weekly deposit limits at any time.
• You can use a session timer to manage how long you play in a single sitting.
• If you feel the need, you can take a cooling-off break from the platform for a set period of time.
• For long-term self-exclusion, please contact support.

Okbaze strives to provide uninterrupted service, but we shall not be held liable for the following:

• Game interruptions caused by loss of internet connection or issues with your device.
• Transaction delays caused by third-party payment providers (Mobile Pay, Nagad, Rocket).
• Service disruptions caused by force majeure events (natural disasters, cyberattacks, government directives).
• Losses resulting from your account password being accessed by another person.
• If the game outcome doesn't go your way — because all games are random.

Okbaze's total liability shall under no circumstances exceed the total balance in your account. We are not liable for any indirect or consequential losses.

Okbaze reserves the right to update these Terms and Conditions at any time. For significant changes, we will make reasonable efforts to notify you via SMS to your registered mobile number or through a platform notification.

• Continued use of the platform after any update will be considered acceptance of the revised terms.
• The latest version of the Terms and Conditions will always be available on this page.
• You can check the "Last Updated" date at the top of the page to see when changes were last made.

If you have any questions, complaints, or feedback regarding these terms and conditions, please get in touch. Our support team is available 24 hours a day, 7 days a week.

• Email: support@okbaze.click
• Live Chat: Once logged in to the platform, click the chat icon in the bottom right corner.
• Help Center: FAQs & Guides View.

Emails are typically responded to within 24 hours. For urgent matters, please use Live Chat.