Introduction
Welcome to okbaze.click. We believe that respecting user privacy is the foundation of any trustworthy gaming platform. This Privacy Policy explains what information okbaze collects, why it is collected, how it is stored, and how it is kept secure.
This policy applies to all okbaze services — the website, mobile version, and any future applications. By using okbaze, you are considered to have accepted this Privacy Policy.
We understand that in today's digital world, concerns about personal data security are significant. That's why this entire document is written in plain language, so you can understand exactly what happens with your data — without having to navigate complex legal jargon.
Our Core Commitment: okbaze never sells your personal data, shares it with advertisers, or discloses it to third parties unnecessarily. Your information is used solely to provide you with our services.
What Information We Collect
Okbaze collects two types of data — what you provide directly, and what is generated automatically through your use of the platform. Details are explained below:
| Data Type | What We Collect | Why It's Needed |
|---|---|---|
| Identity Information | Full name, date of birth | Age Verification & KYC |
| Contact Information | Mobile number, email address | Account Verification & Support |
| Financial Information | Mobile Banking Number | Deposits & Withdrawals |
| Identity Documents | NID / Passport Number (where KYC applies) | Identity Verification |
| Device Information | IP address, device type, browser | Security & Fraud Prevention |
| Usage Data | Login time, game history, transaction logs | Service Improvement & Dispute Resolution |
We will never ask for your full national ID number, bank password, or mobile banking PIN. If anyone requests such information in the name of okbaze, it may be a fraud attempt. Please notify our support team immediately.
How We Collect Data
Okbaze collects your information through several methods. You have the right to know about each one, and we are committed to being fully transparent about them.
- Registration Form: When creating an account, you directly provide your name, number, and password — these are stored directly on our secure servers.
- Payment Processing: Mobile banking numbers and transaction details are collected during deposits or withdrawals.
- KYC Verification: If identity verification is required, you voluntarily upload the necessary documents.
- Automatic Logging: Your device, IP address, session duration, and browser information are logged automatically.
- Cookies: Cookies are used to enhance your browsing experience.
- Support Contact: If you contact us via live chat or email, those conversations may be recorded.
It's worth noting that okbaze does not purchase your data from social media platforms or third-party data brokers.
How Your Information Is Used
Collected data is used only for specified purposes. We never use your information in ways you would not expect.
- To create and manage your account.
- To process deposits and withdrawals.
- To prevent fraud, scams, and money laundering.
- To keep your account secure.
- To assist you through our support team.
- To personalize your gaming experience and show relevant offers.
- To meet legal obligations and comply with regulatory requirements.
- To improve platform performance and fix technical bugs.
Important: okbaze does not use your personal data for advertising, retargeting, or third-party marketing campaigns.
Data Sharing Policy
Okbaze does not sell or rent your data to third parties. However, limited sharing may be necessary in certain circumstances:
- Payment Providers: Mobile Pay, Nagad, Rocket — only the information necessary to process transactions is shared.
- Game Providers: Minimum session data required to support third-party game operation.
- Legal Requirements: Disclosure of information may be required under a court order or government directive.
- Fraud Investigation: We may share information with investigative authorities in cases of financial fraud.
All third parties that okbaze works with are bound by confidentiality agreements. They are not permitted to use your data in any way beyond our instructions.
Cookies & Tracking Technologies
Okbaze uses cookies on its website. Cookies are small text files stored in your browser that help improve your experience.
- Essential Cookies: To maintain your login session and ensure security — disabling these may cause the website to function incorrectly.
- Functional Cookies: To remember your preferences (language, theme).
- Analytics Cookies: To understand which pages are used most — all data is fully anonymized.
You can delete or block cookies at any time through your browser settings. Please note that disabling essential cookies may cause some features to stop working.
Data Security Measures
Okbaze uses industry-standard security technology to protect your data. Our security layers include:
- 256-bit SSL/TLS encryption — applied to all data transfers.
- Password hashing (bcrypt) — passwords are never stored in plain text.
- Two-factor authentication (2FA) — an extra layer of security at login.
- Suspicious login detection — instant alerts whenever your account is accessed from an unrecognized device.
- Regular security audits and penetration testing.
- Restricted staff access — only authorized personnel can access specific data.
No system on the internet is 100% secure. We take every measure to protect your data, but it's equally important that you use a strong password and keep it confidential.
Data Retention Period
Okbaze does not store data beyond what is required. Each type of information has a defined retention period:
- Account Information: For the duration your account is active and up to 5 years after closure (as required by law).
- Transaction Records: At least 5 years, in compliance with financial regulations.
- KYC Documents: Up to 5 years after verification.
- Support Conversations: Up to 2 years after last contact.
- Cookie Information: Session cookies are deleted when you close your browser; persistent cookies last up to 1 year.
Once the defined retention period expires, data is automatically deleted from our systems or anonymized.
Your Rights
Every okbaze user has certain fundamental rights over their personal data. To exercise these rights, please contact our support team.
- Right to Access: You can request to know what information we hold about you.
- Right to Rectification: If any of your information is inaccurate, you may request a correction.
- Right to Erasure: You may request deletion of your data, provided there is no legal obligation requiring us to retain it.
- Right to Portability: You may request a copy of your data in a standard format (CSV/JSON).
- Right to Object: You can object to the processing of your data for specific purposes.
- Right to Restriction : You may request that we restrict processing of your data while a dispute is ongoing.
Request Process: To exercise any of your rights, email us at support@okbaze.click. We typically respond within 30 business days. Complex requests may require an additional 30 days.
Children's Privacy
Okbaze is strictly for users aged 18 and above. We do not knowingly collect personal information from minors.
- Date of birth is verified at the time of registration.
- Age is verified as part of the KYC process.
- If we find evidence that a user under the age of 18 has opened an account, that account will be immediately closed and all associated data will be deleted.
If you believe a minor has created an account on okbaze, please contact us at support@okbaze.click. We will take immediate action.
Policy Changes
Okbaze reserves the right to update this Privacy Policy at any time. However, we commit to notifying you properly before any significant changes take effect.
- The date of any changes will be noted at the top of this page.
- For significant changes, you will be notified via SMS to your registered number or through a platform notification.
- Continued use of the platform after an update constitutes acceptance of the revised policy.
- If you do not agree to the updated policy, you may request to close your account.
Note: Check back on this page every few months and note the updated date. This keeps you informed about the latest version of our Privacy Policy.
Contact
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please get in touch with us. Our privacy team is always ready to help.
- Email: support@okbaze.click
- Live Chat: Once logged into the platform, click the chat icon in the bottom-right corner.
- Help Center: FAQs & Guides View.
Emails are typically answered within 24 hours. Formal data-related requests may take up to 30 business days.